Your order ships in

FAQ

  • Do you ship international orders?

    We don't ship directly to international addresses. However, if you use a verified freight forwarder in the U.S., we can ship to them and they can forward to you.
  • Do you ship to Puerto Rico?

    Yes, orders going to Puerto Rico will ship USPS Priority Mail and do not qualify for the free shipping promotion.
  • Do you ship to Canada?

    No, we don't ship directly to Canada.
  • Do you accept Paypal?

    Yes, Paypal is a payment option that can be selected during the checkout process.
  • Do you accept COD's?

    No, we don't accept COD's on any first few orders.
  • Are you open on the weekend?

    No, we're not open during the weekend.
  • What are your business hours?

    Our normal business hours are Monday thru Friday 9:30AM to 5:30PM Eastern Time.
  • Can we come to your showroom to pick up?

    Yes, all orders taken at our showroom can be picked up right away.
  • Do you wholesale man's clothes?

    No, we don't wholesale man's clothes
  • Do you wholesale kid's clothes?

    No, we don't wholesale children's clothes
  • Do you sell jeans?

    No, we don't wholesale jeans but you can check out our bottoms category here.
  • How come I can't log in?

    If you forgot your login or password, you can retrieve it here.
  • Do you have a catalog?

    No, our products are updated regularly and we don't have printed catalog. The easiest way to see our entire wholesale line is to look at the website.
  • What's your minimum?

    We don't have a dollar minimum, but we require that all styles are purchased by their 6 or 12 piece prepack.
  • How much is shipping?

    Shipping will vary depending on where you're located. All orders are shipped via UPS Ground and all online orders over $300 will ship for free.
  • How long does it take to receive my order?

    Transit time vary but all orders received before 3PM Eastern time will ship out on the same day.
  • Where are your clothes made?

    Most of our clothes are Made in China.
  • Can I switch the sizes?

    No, you can't pick and choose sizes in the prepack.
  • Can I buy less than the prepack?

    No, we don't have a dollar minimum but you must buy at least a prepack.
  • Can I get samples?

    No, we don't offer samples.
  • Can I buy only one piece?

    No, we don't sell single pieces. You must buy at least the prepack.
  • Do you have a return policy?

    Yes, all returns must be authorized within 7 days of receipt. Returned goods must be in their original packaging and are subject to a 15% restocking fee.
  • Do you offer discounts?

    No, all our discounted items can be found in our discounted category.
  • Do you have any coupon codes?

    No, we don't have any coupon codes. All our prices are listed.
  • Can I use your pictures?

    Yes, but please email or call us before you do.
  • Can I sell on ebay?

    Yes, you can sell our products on ebay.
  • How much do i sell these for?

    Generally, we suggest a markup of 50%, but this depends on your clientele and location.
  • Do you have more styles?

    All our products are listed on the site. Everything we have in stock is listed on our website.
  • Can I put my own labels on you clothes?

    Yes, you're allowed to use your own label if you want to.
  • Can you make clothes for me?

    Yes, we offer private label services. Call us for details.



Spring Import, Inc.

Manufacturer Importer Wholesaler
Showroom:
Spring Import, Inc.
1407 Broadway, Ste 2706
New York, NY 10018

T: 212-575-1888
F: 718-412-3223
Business Hours:

Monday - Friday
9:00AM - 5:00PM EST
Email Newsletter icon, E-mail Newsletter icon, Email List icon, E-mail List icon Get Email Updates

© 2007-2010. Spring Import, Incorporated. All rights reserved.
Order Summary